Windx realises the key to our success and total customer satisfaction is consistency. Providing a consistent service ultimately rests with the men and women who are in your facility each day performing the actual cleaning tasks. We provide our employees with the training, proper equipment and supplies they need to perform their duties in the most proficient manner possible. This also means treating those employees with respect and appreciation. By creating a positive work environment, our employees are naturally more inclined to perform at peak levels.
Our success is not solely defined by a set of numbers each month, but rather by how satisfied both our employees and customers are. We believe there is a direct correlation between the two and as a result, every day decisions are based on achieving high marks in both areas.
Too often, our industry tries to succeed simply by offering the lowest priced service. In turn, those companies must pay minimum wage. Minimum wage delivers minimum results. Here at The Cleaning Company we offer wages and benefits well above industry average, thereby attracting exceptional people who provide exceptional service. Therein lies the key to our success.
Purva Patel, President